News & Insights

It is no secret Australia is in the midst of a strategic shift in wealth distribution, with the $3.5 trillion intergenerational wealth transfer presenting both significant opportunities and pressing needs for financial advisers. To help facilitate the transfer, retain assets, and capture more of the immense opportunity, advisers need to remain relevant and effective and have a clear strategy to deal with the wealth transfer.

In the rapidly evolving landscape of financial advice, high-net-worth (HNW) focused firms are emerging as the clear leaders in technology adoption. With ambitious growth plans and a firm understanding of technology’s transformative power, these firms are setting the benchmark for others in the industry. By prioritising digital integration and embracing artificial intelligence (AI), they are achieving significant efficiencies, redefining client engagement, and positioning themselves to meet the increasingly sophisticated expectations of HNW clients.

With high-net-worth (HNW) clients demanding bespoke, relationship-driven services that align with their sophisticated financial needs, the significance of high-touch customer service has never been more pronounced. Our latest research reveals that 95% of HNW-focused advisers consider a high-touch approach critical to meeting client expectations. This underscores the essential role of personalised, proactive engagement in fostering trust, satisfaction, and long-term loyalty among this elite clientele.

Praemium's research with CoreData highlights a compelling connection: HNWs who incorporate alternative investments into their portfolios tend to have stronger relationships with their adviser and increased engagement with their wealth.

The importance of the intergenerational wealth transfer for the advice industry has been highlighted in the latest Investment Trends research on High Net Worth (HNW) investors. Many HNWs have already commenced the wealth transfer but acknowledge a growing need for guidance.

Praemium's General Manager, QLD Matt van Dijk looks at the true cost of platform fees and how the execution strategy an adviser chooses can have a significant impact on client outcomes.

Starting the transition to managed accounts can seem like a daunting experience. We outline 6 steps for managing change that can help make the journey a smooth one.